What to Expect & FAQs

Wellness Classes & Workshops

What to Expect & FAQ’s

Are you ready to join us for a unique wellness experience in the great outdoors?

Fantastic! We can’t wait to meet you!

Here are some helpful FAQs about what to expect during our classes, workshops and forest therapy walks.

If you have any other questions, feel free to Contact Us!

COVID SAFETY MEASURES:
To protect our community and do our part in preventing the spread of the virus, class sizes are limited to 18 participants total (including our guide). Face masks are optional. Please do whatever makes you most comfortable!
Thank you for your cooperation & understanding.
– IYE Team

FAQ: What do I wear and do I need to bring anything?

No special outdoor gear is necessary to participate. If you’ve registered for a class that includes a yoga session you will need a yoga mat.
You may enjoy bringing a sketchbook or journal for use during or after your class. You may also like to bring along some water or a thermos of hot tea or coffee.
Technology detox is at the heart of nature-based wellness and even a short amount of time away can help to counter stress. If you are comfortable and able to leave the phone behind, we encourage a cellphone free experience.
Dress comfortably! For winter programming, we recommend dressing warmer than you would for a normal hike in the forest. For summer programming, we recommend comfortable walking sandals instead of boots or closed toe tennis shoes.
During our summer programming we have mosquito repellent available for participants.

FAQ: What should I expect when I arrive for class?

Our group will gather at the trailhead prior to class time. Look for our guide Katie, who will be wearing a shirt with the IYE logo and be easy to spot. We will walk together into the forest when class starts.

Please try to arrive 5-10 minutes early. If you are running late and we haven’t heard from you, we’ll have an IYE team member wait for you at the trailhead for up to 10-minutes after class start time. If you know you’ll be later than 10-minutes, please Contact Us so that we know to wait for you.

We do our best to host all classes and walks at locations with restroom facilities, but some parks do NOT have restroom facilities. If a location does not have a restroom or porta potty, we’ll let you know in the class description and cue you in on options!

Registration and Other General FAQs:

Pre-registration is necessary to join our classes and workshops (even if you have a class package), so don’t forget to sign up in advance! Early registration is recommended and appreciated.

All participants must read and sign our Participant Agreement, Release and Assumption of Risk prior to participation in a class or workshop. You’ll be guided through this requirement during the online registration process.

Coupon Codes & Special Discounts: we occasionally share special class discounts for our newsletter subscribers and class attendees! If you have a coupon, you can enter the coupon at check-out when you register for a class in ClassFit (just before you confirm your class reservation with payment). Please note that these discount codes & special offers cannot be used for events in partnership with the City of Grand Rapids Parks & Recreation Department or Blandford Nature Center. Thanks for your understanding!

Photography during classes: Providing space for you to have a relaxing experience in nature is our top priority. If you prefer not to be included in photographs or videos taken during our classes or programs, please chat with us before class to let us know. We are happy to honor your request. You can also send us an email request at katie@iyewellness.com if you prefer to address it in advance. Please let us know if you have any questions.

Class packages are structured to offer one participant the opportunity to enjoy a variety of classes in the forest at a reduced class rate. Class packages are not meant to be split among multiple people and cannot be shared. If you have any questions, please let us know.

Class Cancellations

Hazardous Weather Cancellations: In the case of heavy rain, thunder, lightning, unsafe winter driving conditions, extreme cold or other environmental hazards, we may cancel class. In the case of light rain in reasonably warm temperatures, we may still have class. If class is cancelled due to weather, you will be emailed at least 2-hours before class to inform you of the change. You can apply your purchase to attend a future class of your choice.

Refunds:

Each scheduled class or workshop has a listed refund policy when you register for an event in ClassFit. You can also see the refund policy on our Booking Calendar, just beneath the Class Description. For most of our regularly scheduled classes, we offer a 100% refund of your registration if you give us at least 3-hours notice that you will not be able to join us. If you choose to drop-out of a class, you must be login to your ClassFit account to withdraw from class in the registration system to ensure you are refunded (see below for additional details).

Class drop-out if you purchased a single class:
- If you withdraw from a class via your account on ClassFit at least 3-hrs in advance of class start time, you’ll receive a 100% refund of your registration.
Class drop-out if you have a Class Package:
- If you withdraw from a class via your account on ClassFit at least 3-hrs in advance of class start time, your account will not be charged for the class and the class will remain on your account.

Late dropouts and no shows: Due to our limited class schedule and smaller class sizes, we are unable to issue refunds for late dropouts or no shows. If you have an emergency and would like to request a refund for a late dropout, please Contact Us to discuss the situation. Thanks for your understanding of this policy!